Responsibility to Customers

The Company’s product responsibility involves initiatives to ensure that the quality and utility of the coal produced aligns with industry standards and market demands, while prioritizing sustainability. The Company is responsible for providing products that meet consumer demand, emphasizing Good Mining Practice, up-to-date safety management, sound environmental stewardship, and close collaboration with all stakeholders. We are committed to supplying coal that meets the specifications agreed upon in coal sales and purchase contracts. The Company plays a vital role in providing reliable energy while upholding environmentally and socially responsible practices. Additionally, we comply with government regulations regarding Domestic Market Obligation (DMO) to support domestic coal needs and strengthen national
energy security. 

The Company remains committed to delivering safe, high-quality products. All stages of operations adhere to health and safety standards. All products (100%) produced meet relevant safety standards and regulations, and have undergone rigorous monitoring and evaluation to ensure their safety.

Innovation and quality assurance are our fundamental principles in maintaining product quality. At all stages of our business, the Company prioritizes innovative and measurable processes. Each production stage is carefully monitored through the integration of technology and meticulous supervision. Quality verification is carried out from pre-mining activities until the product is ready for delivery to consumers. We utilize high-precision machinery in our production processes, combined with monitoring tools such as metal detectors and mechanical samplers, before products are shipped to consumers.